May 25, 2012

TMA Staff Averts Medicaid Claims Nightmare

When the claims clearinghouse Availity inadvertently cut its connection to the Texas Medicaid & Healthcare Partnership (TMHP) last month, more than 30,000 claims totaling $23 million filed by physicians and other healthcare professionals in just four days were in danger of disappearing. And the number of claims was increasing by the hour.

But Availity knew who to call -- Genevieve Davis, director of TMA's Payment Advocacy Department. She notified TMA Director of Government Affairs Helen Kent Davis, who immediately found someone at TMHP who could help resolve the issue.

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